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[dump.git] / REPORTING-BUGS
1 Congratulations! You just found a bug in dump/restore and want
2 to know what to do next.
3
4 Here are some guidelines you will want to follow before sending me
5 a mail:
6
7 1. Are you sure it's a bug? If you just are not sure about how
8 to use a specific feature of dump, please post your question on
9 the dump-users mailing list. While you are there, try to browse the
10 archives of the mailing list and see if someone asked the same question
11 before.
12
13 NOTE: questions about how to use the d(ensity) (b)locksize parameters
14 enters this category!
15
16 2. Always test the last version of dump/restore before submitting a
17 bug report. Your problem is maybe already fixed!
18
19 3. Consult the bugs using the bug system at sourceforge. Use this
20 bug system if you want to report a new bug or contribute to an
21 existing bug. You may want to create an account on sourceforge for that,
22 so the comments will automatically be forwarded to your email address.
23
24 4. If you are using the bug system and didn't create an account on
25 sourceforge, put your email address into the bug report! If I am unable
26 to contact you for more information, chances are that the bug will
27 never be solved!
28
29 5. Please provide detailed information about your system:
30 - distribution and its version (RedHat, Debian, Suse, homemade etc.)
31 - architecture (Intel, Sparc, PalmPilot etc.)
32 - dump/restore version (0.4b13, etc)
33 - e2fsprogs version (1.17, etc)
34 - libc version (libc5, glibc2.0, gilbc2.1 etc)
35 - complete output of the dump/restore command which caused
36 the failure (ok, you can delete the 'xx% done' lines)
37 - the device you dump into/restore from (tape drive, file etc).
38 - anything else you believe will help me to find the bug...
39
40 6. In addition, if you want to report a bug on dump, provide also:
41 - details of your filesystem you want to dump:
42 output of the command 'tune2fs -l /dev/sda1'
43 (replace sda1 with your partition...)
44 - if your filesystem was mounted when doing the dump, try
45 to rerun the command with the filesystem unmounted. Does
46 the bug still occur?
47 - try to dump your filesystem using /dev/null as tape device.
48 This may help to know that the bug is not triggered by a
49 buggy device or tape or remote access problems.
50
51
52 Ok, here are the pointers you may want to access:
53
54 Dump latest release: http://sourceforge.net/project/filelist.php?group_id=1306
55 Dump mailing lists: http://sourceforge.net/mail/?group_id=1306
56 Dump bug system: http://sourceforge.net/bugs/?group_id=1306
57 My email: stelian@popies.net